By Filum Ho, CEO of Autoboys Replacing your windshield or any other glass on your motor vehicle shouldn’t have to be a painful and expensive experience. In South Africa, it’s all too common for large carmakers, also known as Original Equipment Manufacturers (OEMs), to scare customers into purchasing more expensive replacement glass. OEMs sometimes even […]
New Right To Repair Rules: 5 Things Car Owners Need To Know
By Filum Ho, CEO of Autoboys Big changes are coming to South Africa’s motoring landscape on 1 July 2021. For the first time ever, owners of new cars will have the right to repair or service their vehicles at an independent provider of their choice. These owners won’t be locked into restrictive embedded motor or […]
Final Victory for SA Car Owners in Right to Repair Battle
Johannesburg, 11 December 2020 – Restrictive service and repair warranty plans will finally become a thing of the past for South African car owners, following a major announcement by the Competition Commission today. Currently, owners of new cars in South Africa are typically locked into using a vehicle manufacturer’s service centres, repair shops and parts […]
Making SA Work: Why SMEs and Fair Competition Must Go Hand-in-Hand
By Filum Ho South Africa’s economy is reeling amid the pandemic, and the year 2020 has prompted many discussions around why now is the time for the country to take inclusive growth more seriously. President Cyril Ramaphosa in mid-October presented his economic reconstruction and recovery plan that has received both good and more circumspect reviews. […]
SA Car Dealers at Risk of Being Disingenuous
by Filum Ho Motor dealership bodies have recently presented some highly debatable views regarding the Competition Commission’s new draft guidelines for the automotive industry. On 14 February 2020, the Commission published guidelines which stipulate that consumers will no longer be compelled to conduct in-warranty service, maintenance or repair work only at approved dealers or approved […]
Right To Repair Codes and Rules
After hearing over 80 stakeholders’ viewpoints regarding what might be viewed as anti-competitive behaviour in the automotive industry, the Competition Commission has decided to take a draft motor code one step further by seeking to implement it in law.
Autoboys Welcomes CompComm Decision To Convert Motor Code into Law
Since 2017, the Competition Commission has consulted widely in the automotive industry with a view, at first, of creating a single, voluntary Automotive Code of Conduct to help open up the market, promote greater transformation and encourage increased economic participation of SMEs and black South Africans.
SA is the Only Country that has Embedded Extended Warrantee Policies
Car owners in South Africa are often locked into using a vehicle manufacturers repair shop and parts because it is embedded in the motor and service plan.
Consumer Rights | Why A New Motor Code will Strengthen SA Car Owners’ Rights
Apart from deciding on which car suits your personal needs and style, you also need to bear in mind critical issues such as your maintenance and warranty plans.
A Perspective On SA’s Proposed New Motor Industry Code
As it stands, local car owners are unique in the world because they are typically locked into using a vehicle manufacturer’s service centres, repair shops and parts in what are dubbed ‘embedded’ motor or service plans.